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Frequently Asked Questions

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Frequently Asked Questions

Can you help me figure out where to start?

If our documentation page didn’t answer all your questions, contact us and we’ll help you get your Knowledge Base off the ground.

I'd like to migrate my existing documentation over to kWiki. Can you help?

Yes. We offer full migration support for our enterprise customers! Contact us and we’ll get in touch with you soon!

I don't like the service. Can I get my money back?

We’re so sure that you’re going to love kWiki that we offer a 30-day, no-questions-asked, 100% money-back guarantee! Contact us and tell us why you didn’t like kWiki; we’ll get your refund going as soon as possible.

Where can I find detailed instructions for using the full power of kWiki?

Our very own documentation page is a good place to start. Here’s a secret – we built it using the kWiki editor in just 14 minutes!

Are there are any hidden charges apart from the displayed prices?

No. We love transparency and list our prices clearly upfront. No sneaky fees or surcharges to squeeze you dry.


Need help?

kWiki support is working around the clock to address your concerns ASAP. We make sure that you get a reply to all support tickets within 24 hours!

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